X Index 2022: The Era of Hyper-Experience
Havas CX helps organisations build stronger connections with their customers through personalized experiences that foster loyalty and trust.
Our Executive Head of Strategy, Lucy Halley takes a closer look at the results from the 22’ X Index to examine which brands in the UK are delivering best in class CX today.
Lucy shares key findings from the report as well as her thoughts on how a best-in-class CX can help brands win in turbulent times.
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